![5 5](https://v2.mdidentity.com/public/frontend/img/stars_5.png)
I was pleased with the pre-op staff. They were professional and informative, while being considerate of my anxiety around having LASIK. Medical staff appeared competent and comfortable in their work environment. There was a duration of time between my arrival at the office and my procedure, although I was previously informed to expect to be at the office for several hours on procedure day and did not feel as if I was waiting too long. The procedure was uncomfortable, but not painful. I am not a proponent of prescription medication, but very thankful to be offered xanax in these circumstances to remain calm during the procedure and to rest during the mild discomfort to follow. I am happy with my decision to travel a couple hours from home to have LASIK performed at Boston Vision Brookline by Dr. Melki.
![5 5](https://v2.mdidentity.com/public/frontend/img/stars_5.png)
Very professional from the service rep at the front desk, the doctors' assistants that do the eye tests and to meet Dr. Pham for the first time. I was there only an hour, called me in on time. I'm very impressed with the whole appointment experience. Very professional... Thank you!!
![5 5](https://v2.mdidentity.com/public/frontend/img/stars_5.png)
I loved my experience at Boston Vision. From the front desk, to the person checking my eyes, and then the doctor the service was better than I expected. Everyone was very informative and polite. The location was extremely clean, quiet, and private. I would definitely recommend anyone to go. The tech is up to date and employees are bilingual!
![5 5](https://v2.mdidentity.com/public/frontend/img/stars_5.png)
Everyone is very kind and thorough.
![5 5](https://v2.mdidentity.com/public/frontend/img/stars_5.png)
The Boston Vision team were really professional and made the whole experience as easy as possible, especially considering that I flew into Boston for my procedure. They responded to my (numerous) questions within a very short timeframe and provided me with very detailed responses. They sent through information packs and videos in advance to explain all of the details around the PRK procedure so I knew exactly what to expect. They had put a lot of thought into all of the details, including provided a little bag for after the procedure which included the eyedrops, more information for post-op care and even a pair of sunglasses to help with the light sensitivity. I would highly recommend Boston Vision to anyone looking to do PRK!