I am a fairly new patient at Boston Vision in Brookline. I followed Dr Urlman when he relocated to Boston Vision having been a patient of his for a number of years. The staff at this new location couldnt be nicer, helpful and efficient. I know I made the right decision for sure.Susan S. spellmanHello Boston Vision I clicked YES on the Dec 5th visit that I would recommend Boston Vision- unfortunately it did not give me the opportunity to add my comments. It is important to note the weather that day was treacherous high winds and pouring rain that made me 15 minutes late.I called to let the front desk know very stressed. They were very reassuring. I also was stressed when I realized I was missing my Credit card. I have all the confidence in the staff and Dr. Urlman.
Always a great experience. Would highly recommend Boston Vision!
Overall it was fine/good. The receptionist I had was not very warm or friendly which did not make a good first impression. I also waited over 40 minutes to be called which was disappointing. The eye technicians were friendly and quick. Good insight and recs from doctor in terms of when I should get cataract surgery and explanation of what it will entail.
