Just so professional and caring. From the moment you walk in and are greeted at the front desk, through the entire process that includes testing and consultation. Everyone takes the time to answer questions every step of the way. Highly recommend
Yes I would recommend Dr Patel to anyone.But a different issue, I guess for them to Save time, they send an unbelievable barrage of text messages which had me losing an incredible amount of My Time we all have the same amount of time and the amount of texts are absolutely not necessary. One example, asking the patient (ahead of time) to call/check if the visit would be covered by my insurance. Really?? Where do I find out that information, starting from 0 knowledge on thatand thats because WE are Not the Billing Dept. The Medical Offices have their own Billing Department as it is necessary for them to operate! Not the patients.Have you ever had one of your Doctors Offices ask you to go and find out about your insurance and find out what things are covered and what things are Not covered?I called the Office and was then told you dont have to do that well apparently they were aware my services would be covered.Really, my wasting enormous amounts of time she said all thats in the message doesnt always pertain., I explained my frustration (and enormous time wasted) I asked has anyone else ever complained about this? The answer was all the time
Dr Patel is as good as they get. I trust her with my sight which obviously is very important to me.
