Decided to try here because the last two eye places I've been too have not been happy with. I stopped to make an appointment after one with my Pcp who happens to be in the same building and it was so easy. The staff is friendly. Had to bring my toddler with me and they were kind to him as well. ( the other places made faces when he would interrupt with a question as if he was disturbing them) but not this staff. They just paused,let him speak and then continue without missing a step. Am happy to say I think I've found a new place and will continue to come here for my annual appointments.
Ok. So my first rating was pretty poor soley because of the lengthy wait time I had experienced for my consultation visit. I was not happy. However! Two weeks later I went back to have the Lasik Surgery and had one Amazing, slightly overwhelming but Tremendous visit. From beginning to end I was a nervous wreck but the staff was super on point and things that day was smooth as butter from start to finish. They went over the procedure and the after care with me and seriously just dotted every 'I' and crossed every 'T'! I'm extremely Thankful and Blessed to have the opportunity to see through my own set of eyes after wearing glasses and contacts for well over a decade. The Staff was amazing and Dr. Brenner and his team was super calming, reassuring and efficient. Since my surgey I've suggested Boston Laser- Eye Group to a number of people. I Highly Recommend them to any and everyone seeking to toss their glasses and/or contacts in the damn trash!
Just had the procedure yesterday and my follow up today. Already seeing better and everyone at the Brookline location has been been friendly and easy to talk with. UPDATE: on my second follow up a few days after the procedure and every day the vision comes a little clearer into focus. Everybodys been professional and all of the steps explained. The first hour or so following lasik is the toughest and after that its been all downhill. The simplest tasks, like seeing your alarm clock when you wake up or not having the extra step of taking out contacts right before been has already been a little bonus to start and end my days and Im sure it only gets better from here!
My experience at Boston Laser was life-changing. The consultation at the Andover location was scheduled fast! Everyone was nice, very informative, and shared their personal lasik experiences with me. I never felt rushed. The procedure was scheduled incredibly fast! The procedure took 13 minutes and I was there for a total of 1.5 hours. Everyone at the Brookline location was nice, informative, and relaxed. I did very little waiting. Post-procedure I followed the eye drop regimen they proscribed, in addition to using over the counter artificial tears. I did experience dry eye for close to 2 weeks. At the 2 week point, I stopped needing artificial tears. My eyes feel great!
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