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4

Background info: combat athlete with horrendous nearsightedness (contact prescription was -5.50 in one eye and -5.25 in the other) and an astigmatism in one eye. Didn't qualify for Lasik because Lasik weakens the cornea and physical contact can rip it off, but wanted PRK to begin with, since PRK also doesn't have any risk of corneal infections. I got PRK over a year ago—while the appointment itself where I was talking with Dr. Melki seemed a bit uninformed and short, as well as not terribly welcoming (I had done a ton of research beforehand and I ended up not being told very much about the procedure or otherwise; luckily I already knew the answers to most questions I had), the surgery itself was very quick, incredibly easy, and surprisingly painless. The surgical assistants and nurses were wonderful; all staff other than the Dr was wonderful. I *would* recommend that Dr. Melki be a bit more engaged and informative with his patients, since, had I gone in there not knowing anything, I would have come out of there not being given a lot of valuable information. While i was confident in my decision from my own research, HE did not make me feel more confident about it, which wasn't great. Overall, I'd rather a very good surgeon over someone with a great bedside manner, and he absolutely knows what he's doing, but I do think he may not have as many patients feeling very confident in his abilities if he doesn't offer more verbally thorough exams. I think other doctors might be better for people who are unsure or uncomfortable about going in for surgery. Follow-up exams with the assistants were easy, instructions on post-surgery care were accurate, and overall, great experience. FANTASTIC investment. I would absolutely go back if I needed to have any revision work done in the future (though let's cross our fingers my eyeballs say 20/20, though!).

4

Getting Lasik at Boston Laser is an impersonal but professional experience. They do tons of surgeries and keep things moving along quickly, so it felt a bit like being in a Lasik factory - they whisk you in and out of various rooms - but everyone I interacted with was perfectly pleasant, and I trusted them to do a good job with the surgery.

4

I had PRK 6 days ago. The day of the procedure went well. Everything went smoothly and was relatively quick and painless. However, with that meant that I never actually saw my surgeon on that day. You're brought into the surgery room and immediately laid down on the bed and one eye covered, there isn't even time to look around and see who is there or take in where you are. Then after they immediately move you out to get the next patient in. It would have been nice to have some time to take in the room and maybe even have a quick word with the surgeon. Also, I had a lot of problems with the prescriptions they sent in. The instructions sent to the pharmacy didn't match the instructions given to me the day of the surgery, so I ran out before my pharmacy was approved to dispense more from my insurance. However, more importantly, the original prescription wasn't even enough to last for the entire duration of how long I am supposed to take the drops so I ended up having to pay two extra co-pays that, had they written the prescription differently I wouldn't have had to pay. They ask you to bring your drops with you to the day of the surgery, but the tech never checked to make sure the quantities were appropriate. Overall, I would recommend this place to others, however, it wasn't perfect.

5

Extremely professional from start to finish and could not be happier with my results. I had wanted to get this done for the past 10 years but waited until I found a place that I felt very comfortable with their reputation and quality of service. Would definitely recommend this practice.

5

I needed fast as I only had a limited amount of time to get my operation and recovery done in. I had my consultation and was having my surgery the next Friday (probably would have been sooner if the cornea scanner was working). I was in and out within an hour and a half on Friday. The doctors and nurses were friendly, virtually everybody I talked to gave me their contact information in case I had questions or issues. My only real critique would be that during the actual surgery they give you a stuffed animal to squeeze and I started worrying that I would tear it (which I guess is good because I wasn't worrying about my eyes) so maybe something firmer to squeeze? Would recommend

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